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All Contact Database not showing

New Member
Posts: 5
Country: USA

All Contact Database not showing

[ Edited ]

 

Act! Premium Version 19.2.146.0, Update 4

Windows 10 Pro.

 

 

Only getting this when I try to look up all contacts, I've tried the check & repair database with no success. 2018-04-08.png

Administrator
Posts: 1,372
Country: United_Kingdom

Re: All Contact Database not showing

If you create a new database - or open the demo database - do you get the same issue?

New Member
Posts: 5
Country: USA

Re: All Contact Database not showing

Yes same on the Demo database.

Administrator
Posts: 1,372
Country: United_Kingdom

Re: All Contact Database not showing

That's a very strange issue, and not one I've seen before.

Is your PC set to English language? Is Act the only program that does this? You mentioned that this only happens on a 'Lookup All' - does this mean it displays correctly in other areas of the program?

You could try simply uninstalling and reinstalling the software
New Member
Posts: 5
Country: USA

Re: All Contact Database not showing

yes and only in show all contacts, it's operating fine throughout the rest of the program.

 

New Member
Posts: 5
Country: USA

Re: All Contact Database not showing

I uninstalled then reinstalled Act! with the same results, my list view is still as the screenshot I posted

New Member
Posts: 5
Country: USA

Re: All Contact Database not showing

As a work around until hopefully this problem gets resolved, I applied a group criteria of "customers" to be able to pull up an all contact/view list.