02-21-2013 11:58 AM
I'm an IT admin and I have been tasked with setting up ACT! 2012 Premium server. I successfully set it up and tested synchronization, all works well.
My problem is that when I login to create remote databases for users I end up taking up a license. To my understanding the server doesn't actually use a license as long as nobody uses ACT directly on that server. Personally, I don't use ACT I only administer it's availability to my users. What can I do to avoid using up a license? We currently have 5 user licenses available, and 5 users need acess (I would be the 6th). Needless to say - me using a license is not a favorable outcome.
02-21-2013 12:13 PM
Your only options is to "share" the loging of one of your users and make that person an administrator, or purchase a license.
I hear what you are saying, it's a feature request many of us have heard.
02-21-2013 12:14 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
02-21-2013 12:26 PM
Thanks for quick responses. Currently I am configured to be the only administrator-level user, the other 2 are managers and the rest have only the browsing permissions. I can't elevate the browsing users and I can't let the manager users have rights to mess with the databases directly.
Sounds like my only option is to upgrade one of our ACT! 2011 user licenses.
Thanks again for your help.