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Adding opt-outs to ACT database

New Member
Posts: 11
Country: USA

Adding opt-outs to ACT database

Is there any automated way to add opt-outs to our ACT database when we create and send emails in ACT from email templates?  We don't subscribe to the ACT emarketing service. 

Copper Contributor
Posts: 14
Country: India

Re: Adding opt-outs to ACT database

Hello Mark, Could please explain your query in detail? Are you talking about the mail merge?
New Member
Posts: 11
Country: USA

Re: Adding opt-outs to ACT database

Yes

Moderator
Posts: 131
Country: United_Kingdom

Re: Adding opt-outs to ACT database

Hi Mark, no I'm sorry there is no way to automatically do this if you are using Mail merge through Outlook.

 

Act! emarketing automatically records any opt-outs preventing you from accidentally emailing anybody once they have opted out, but when using the mail merge you will need to add this information in manually.

 

Personally one of the easiest ways I know of doing this is to create a tick box on your layout that you have ticked for anyone who is happy to receive email communications from you, then untick the box if they ever opt-out. You could even have a group set up showing you all the contacts that have opted in and another one showing you the opt outs as well.