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Adding contacts to ACT! from Outlook bypasses Record Creation Security.

Nickel Contributor
Posts: 410
Country: Canada

Adding contacts to ACT! from Outlook bypasses Record Creation Security.

Recently I was wondering why we had so many public contacts within our ACT! Premium 11.1 database, despite the fact that all users are configured to create new records with limited access. Well it seems there is at least one method that bypasses security altogether, and that is by adding a contact through Outlook. If you select an email in Outlook and choose to create a new ACT! contact from that sender, that contact will automatically be created with public access.

 

Anyone else experience this problem?

 

Ken Quigley, BA, MCSE, ACC, APT
Toronto, Ontario
www.keystroke.ca
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Adding contacts to ACT! from Outlook bypasses Record Creation Security.

I have been able to duplicate the issue you described and have reported it as an issue for further research. An update will be provided if the status changes or if an alternative work-around to this issue is identified. I apologize for any inconvenience this issue may cause.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.