04-28-2011 12:48 PM
We are running both the desktop version and the web versions of ACT Premium. The desktop version is used by people at our main office and the web version is used by people in our Remote office.
We wanted to make it so that users could not edit.delete notes and history. So I went in as Administrator and and I unchecked the respective fields on he Admin tab as instructed in the help files and on various messages I read in the community.
I logged in as a user on the desktop and tested the setting and it worked fine. However, when I used the same user login to log onto the web version, I was still able to edit/Delete notes and history. How do I keep web users from having these abilities? Is this a bug?
04-28-2011 02:51 PM
04-28-2011 04:28 PM
Sage ACT! Premium (Web) 2011 Version: 18.104.22.168
Is the web version
Sage ACT! Premium 2011 Version 22.214.171.124
is the desktop version we are running.
When I remove the checks it prevents desktop users form editing/deleting but not web users.
04-28-2011 04:36 PM
Have you applied Hotfix 3 to both?
I recall this issue was first found after SP1 + HF2 ... and I thought they might have looked at addressing it with HF3