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Adding and Deleting Notes

New Member
Posts: 4
Country: USA

Adding and Deleting Notes

We are running both the desktop version and the web versions of ACT Premium. The desktop version is used by people at our main office and the web version is used by people in our Remote office.

 

We wanted to make it so that users could not edit.delete notes and history. So I went in as Administrator and and I unchecked the respective fields on he Admin tab as instructed in the help files and on various messages I read in the community.

 

I logged in as a user on the desktop and tested the setting and it worked fine. However, when I used the same user login to log onto the web version, I was still able to edit/Delete notes and history. How do I keep web users from having these abilities? Is this a bug?

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Adding and Deleting Notes

New Member
Posts: 4
Country: USA

Re: Adding and Deleting Notes

Sage ACT! Premium (Web) 2011 Version: 13.1.105.0
Is the web version

 

and

 

Sage ACT! Premium 2011 Version 13.1.111.0

 

is the desktop version we are running.

 

When I remove the checks it prevents desktop users form editing/deleting but not web users.

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Adding and Deleting Notes

Have you applied Hotfix 3 to both?

 

I recall this issue was first found after SP1 + HF2 ... and I thought they might have looked at addressing it with HF3