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Adding a New User is greyed out?!!

Copper Contributor
Posts: 172
Country: USA

Adding a New User is greyed out?!!

I have Act 10 premium  with extra licenses - and I am the Admin, I go to add a new user - and it is greyed out?!! All help is appreciated
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Adding a New User is greyed out?!!

Are you on a remote sync? Try on the publisher.

 

Is it Manage Users or just Create New that's gray?

Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Adding a New User is greyed out?!!

Are you accessing the ACT! database from the install of ACT! on the server?
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129