03-07-2017 02:09 AM
I would recommend you use Internet Explorer as your browser for accessing your Act! 2012 database. Firefox is not a recommended browser for this version. We have improved compatibility with other browsers in later versions of Act!
Please follow the steps below to add Act! to your trusted sites:
Additionally here are further instructions for improving compatibility:
Initialize and script ActiveX controls not marked as safe for scripting for Trusted Sites
03-07-2017 02:49 AM
It is almost certainly that you are using Firefox that is causing the problem. All the browsers prompt you to make them the default browser so it is easy to slip from one to another.
Here is a link on how to change back to IE as the default browser.
03-12-2017 12:59 PM
I've had the flu for the last 8 days.....
I've use foxfire as my browser for probably 5 years.....no issues.
I did make EI my default browser, by just clicking on it and checking the box. The ACT comes up..... it says 'unsupported browser' in the first window. None of my contacts populate the fields........... there is a list of contacts in the 'all contacts' ,but when I click on a name the fields are blank.
Thank you for all your time....... I guess I need to get someone who can look at my system, but I very much appreciate your time and attention.
03-13-2017 02:37 AM
You just need to make some changes to IE to get it to work -
In IE under tools first select run in compatibility mode if still accessing ACT 2012. If V18 or V19 do not use compatibility mode.
Now in tools again go to properties - Security - Trusted Site - Untick the small box at the bottom and add the site URL which should already be in the box above. If asked also allow pop-ups.
03-13-2017 03:05 PM
Nothing worked.............. IE under tools..........there wasn't an option to 'run in compatibility mode'
Second: in tools.......there wasn't an option to go to 'properties'.......... only preferences.
I did download a later version of IE...........i haven't use IE in so long I thought that might be the problem. I downloaded:
03-14-2017 02:44 AM