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Adding Columns in Contacts List View

New Member
Posts: 9
Country: USA

Adding Columns in Contacts List View

When I access my database on the ACT! Premium Web version, I can't use the "Change Columns" function on the left hand side of the screen or use the Customize Columns in the Tools Option on the toolbar. Nothing happens. Obviously customizing the Contact List view is essential to successfully working with ACT!.  I have no trouble with this functionality on my Desktop version ACT! 16.

Thank you.


Posts: 4,041
Country: United_Kingdom

Re: Adding Columns in Contacts List View

Hi Bonnie,

What browser are you experiencing this problem in?

Could you try using Internet Explorer 11 and Chrome?
When using IE11, make sure you have the site added to compatibility view.
Copper Contributor
Posts: 74
Country: USA

Re: Adding Columns in Contacts List View

I know I could not get this to work in Actv17 Premium for Web using Chrome, but have not had any problem with IE or Firefox. I know Chrome was not supported for 17 before 17.2. I do not know about compatibility for 16, but I would try different browsers