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Add address book in Outlook - dialog box problem

Nickel Super Contributor
Posts: 843
Country: United States

Add address book in Outlook - dialog box problem

2012 Premium

Can complete email system setup with Outlook 2010.

However, when I try and add the address book in Outlook the dialog that comes up for adding the database is the old ACT! 6 dialog looking for a dbf.  I tried to fool it by adding the adf (using type-ahead), but it won't accept it.

Any suggestions?

Rita Kogstad
RKA Associates
Stamford, CT
Silver Contributor
Posts: 1,813
Country: USA

Re: Add address book in Outlook - dialog box problem

It sound like the plugin for ACT 6 is still installed.  You should find this in the add ins section of outook. 

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Nickel Super Contributor
Posts: 843
Country: United States

Re: Add address book in Outlook - dialog box problem

No, don't see another plugin...only the mscoree one.

Also, the addins tab does show Outlook sync, but not the mail options.

Rita Kogstad
RKA Associates
Stamford, CT