09-07-2011 01:36 PM
Did you set the duration for all the activity types? If you set a default call length of 10 minutes, that won't change meetings or to-dos. You have to set the duration for activity type individually in the preferences dialog.
09-08-2011 12:31 AM
Hello Mark, yes I know that and aI did set the duration for all activity types.
However, the problem only occurs when I create follow, not when I use the quick-buttons on top of the screen.