12-01-2017 12:50 PM
Act! v20 Premium Update 3 & Update 4. Tested on 3 separate computers, in both a production database & Act 2018 demo database.
Computers tested on were Windows 7 & Windows 10, both 64-bit.
Issue: When an activity's details grow too large, editing becomes very difficult. A window flickering - possibly due to an autosave? - results in poor user experience.
Steps to reproduce:
Customer claims this was not happening on v18.0, as he has had this particular detail info rolling for a long time. Even if I cut the amount of data in half, the flickering is still present.
Thank you in advance for any insight.
12-04-2017 02:54 AM
02-06-2018 11:57 AM - edited 02-06-2018 11:58 AM
Thank you, Jon. Our company is experiencing this as well. Please keep us posted, as it is difficult to edit the text while this is happening.
02-06-2018 01:23 PM
12-06-2018 10:11 AM
We get the same flickering behavior in activity details in version 20 update 7; every keystroke of ENTER or BACKSPACE takes 10 seconds. I have been in contact with support/chat/voice to get the issue resolved. It has apparently been escalated to the development group but I have no way of finding out if this is reality. I have been told it 'could' be done in the next update but 4 updates of v21 have come and gone and still nothing. Is there a way to find out IF and WHEN this will be resolved.