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Activities in the calendar are not showing up under their contact

Copper Super Contributor
Posts: 55
Country: United States

Activities in the calendar are not showing up under their contact

ACT 11 Premium

 

Activities in the calendar are not showing up under their contact:

There are 6 activities for a contact that are visible in the calendar. However, when I right-click on an activity in the calendar, and "go to contact", some of the activities do not show up in the Activities tab.  This display is not consistant. If I again right-click on one of the missing activities in the calendar, then it will show up under the contact's activities, but other activities will not. 

These activities were created by a remote user.  This problem occurs on the remote and the main db.

Any explanation or fix?

Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Activities in the calendar are not showing up under their contact

Check the filter settings on the Activities tab on the Contact screen.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Super Contributor
Posts: 55
Country: United States

Re: Activities in the calendar are not showing up under their contact

Currently All Dates, All Types, All Priorities, and All Users are selected.

 

I may have found the problem.  Two contacts with nearly identical company names. The activities were being scheduled between the two.  Hopefully, deleting one will eliminate the problem.

 

Thanks again.   - mike