10-10-2011 11:11 AM
Running ACT2011 SP1 HF4. ACTDIAG Database Reports, Missing Attachments list 7 files missing with the file name. Is there a way to find out which contact record Document Tab is associated to that missing file?
10-11-2011 05:09 PM
Mark is that in ACTDIAG running Crystal Reports or a tool I might not have.
Odd I did keyword search based on the report showing the file name to locate DB and found all but TWO contact records that had the bad attachments.
10-18-2012 12:33 PM
Any Sage Rep. can help me with Prem. 2011 HF6, resolve 5 Missing Attachments Report from ACTDIAG?
Two look like this:
alamedaUnified 53b63562-e4c2-46f2-8685-56eba6d058d9.xls (Note)
CardinalLACityOrders032008 38cca17a-0b03-4776-8935-13511e637972.pdf (Note)
tmp6932 7ac1b137-8c47-4fb8-8cf4-007e88c15964.msg (History)
I tried all ACT type of searches to find the contact records that are the ones that lost the file in either in Documents Tab or a History record Type.
FYI I created a custom History Type called "Note" which is another potential placement besides being in a the NOTES Tab.