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ActEmail.exe needed?

Copper Contributor
Posts: 53
Country: United States

ActEmail.exe needed?

Not the IT guy here but helping out....

 

 

We just upgraded to Act11 Premium (11.1 upgrade) and are all now using Outlook for emails.

 

1) Do we need ActEmail.exe process running since it seems to relate to Act's email system which we don't use.

 

2) How come Act.Outlook.Service.exe stays active when Act is closed?

 

3) Should Act.Outlook.Service.exe doesn't always start when Act is opened?

 

Michael

Copper Super Contributor
Posts: 478
Country: Australia

Re: ActEmail.exe needed?

Not an IT dude either but may be able to answer one of them

 

2) i am guessing it would stay open because you could send an email in outtlook when act is closed it would still need to attach it to the client record

 

 


Jason Dawson Financial Planning
Brisbane | Australia - JDFP Home Page

Act Ver - Act! Premium Version 17.1.169.0, Hot Fix 3
OS - Windows 7 (stand alone machine)
MS Office - Enterprise 2007
Phone - Samsung Galaxy s6