03-07-2017 08:32 AM
03-07-2017 11:22 AM
As for #3. I wonder how many have installed Win10 Pro. Since your issue is across multiple computers and types that is one difference you and I have. I will not my ACC contact uses WinPro on MAC but not sure he installed Office 64bit.
If you have the time (should not take that long for basic installs), a spare hard drive. Wipe it clean install from CD or OEM installer on hidden partition Win10 Home 64 bit and Office 365 64 bit then ACT! Prem V19 Update 4. I know you will say ACT! should but I doubt they can move that fast. Since you have Parallels on MAC it maybe even easier to just load Win10 Home and Office 64 to rule out its not Win10 Pro?
Other option maybe there are ACC users on this post with Win10 Pro that can confirm no issue with Office 64 bit.
As for #4 it was long ago when I was switching from old to new PC and maybe just a fluke. I had a heck of a time not understanding how UEFI worked when I turned it on on my older PC. I noticed issues like your error's that I had to reinstall everything after turning on UEFI. I know it get deep into boot sequence and MBR. I can't say my BIOS comments is certain but what I went through.
* The other reason I bring BIOS is if your not working with XLXS files larger than 2GB, then getting to know UEFI will confirm running Windows 64 bit on more than 4GB limit helps. It also helps support drives larger than 1TB,
More important which I learned Sunday after adding 8GB RAM more to my current 8GB for total 16GB is not over kill on my PC. It runs better and ACT! does not lock up after heavy Import from one DB into another. I track Task Manager and can see what SQL, ACT, and all my other Apps suck up so I was getting too close to my 8GB.
Something else that comes to mind. Have you turned off or lowered the Windows level for UAC?
Also Did you happen to change by doing right click on ACT icon, then again right click on the ACT Prem. item and select properties then go to Compatibility Tab and check Run this program in compatibility mode: and or even select a Win version. Also also check down below the box Run this Program as an Admin. If you did uncheck them Apply | OK | go back into it then click on button Run compatibility trouble shooter. There is a Windows bug that ACT will give you in certain cases like drag drop file into ACT document Tab. Not sure if this could be yours as well but will not hurt even if not check to ONLY make changes from the button troubleshooter.
Sorry that's all I got for now.
03-15-2017 04:09 PM
10-21-2019 04:28 PM
This error can occur in versions newer than ACT v19.
Verify that you don't have more than one version of MS Office installed. If so remove the others.
You may also have to re-install ACT if the above fix doesn't resolve the issue.