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Act v16 SP1 HF1 no longer assigns Last Name (entered first) when followed by comma in Contact Field

Bronze Super Contributor
Posts: 1,265
Country: USA

Re: Act v16 SP1 HF1 no longer assigns Last Name (entered first) when followed by comma in Contact Field

I don’t think they changed the functionality purposely. I stated I use a semi colon and that still works.

If you were using a comma and that no longer works then it is a bug and should be addressed as such by SP.

 

-- Jim Durkin

Copper Super Contributor
Posts: 125
Country: United Kingdom

Re: Act v16 SP1 HF1 no longer assigns Last Name (entered first) when followed by comma in Contact Field

We are in the UK and not even the semi colon works - nor right arrow There is something that has fundamentally changed here - can anyone from Act confirm what was changed regarding the use of commas in the schedule with field and why even using semi colon won't work for us Thank you Andy
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Copper Super Contributor
Posts: 127
Country: USA

Re: Act v16 SP1 HF1 no longer assigns Last Name (entered first) when followed by comma in Contact Field

The semi colon solution doesn't work for me either.  Typing " last name semicolon" or "last name, space, semicolon" brings up additional contacts with that first letter. 

 

It is a most bug since I use this funciton countless times per day.

 

Please fix!

 

Susan

Copper Super Contributor
Posts: 125
Country: United Kingdom

Re: Act v16 SP1 HF1 no longer assigns Last Name (entered first) when followed by comma in Contact Field

Just checked the Act updates looks like they fixed it… 103638 Contact picker no longer moves down the list after comma inserted 103681 Need to pass and accept country name during call to AEM Create Account API call 103682 Need to pass and accept country name during call to AEM Create Account API call (APFW) 103705 Timeout and error msg results from Signup for AEM (APFW) 103706 Timeout and error msg results from Signup for AEM
Andy Kent
Angel Solutions (UK and NZ)
www.angelsolutions.co.uk
Silver Contributor
Posts: 1,792
Country: United_Kingdom

Re: Act v16 SP1 HF1 no longer assigns Last Name (entered first) when followed by comma in Contact Field

Links to ACT V16.1  HF 2

 

https://www.act.com/support/downloads/ap/

 

Copper Super Contributor
Posts: 127
Country: USA

Re: Act v16 SP1 HF1 no longer assigns Last Name (entered first) when followed by comma in Contact Field

Very glad to have this functionality back!