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Act! stuck in tray on W7

New Member
Posts: 4
Country: USA

Act! stuck in tray on W7

Help!  I am on W7 Pro, Act! Prem for Financial version 2010 I think.  A couple of days ago the program just got stuck in the taskbar.  The program is open, but I cannot for the life of me get it to move to the screen.  I have rebooted nerous times, done virus and malware cleanups etc.  All to no avail.  When started the program opens fine and normal, then there it is, just stitting in the taskbar... refusing to go on screen... mocking me.  The alarm pop up for meetings and such works fine, meaning it pops up and such.  I just can't get into the actual program with all my data!  Anyone have any idea on what I should do??

 

Thank you!

 

Lori Thompson

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act! stuck in tray on W7

Hello Lori,

Welcome to the Sage ACT! Online Community!

 

Most likely the Sage ACT! window is displaying outside of the monitor viewing area.  Here is an article with instructions for resolving this: KB Article 23807

 

 

Greg Martin
Sage