Act.outlook.services Memory Hogg [ Edited ]

[bplourde]

I have ACT! by Sage Premium 2010 Version 12.1.181.0, Hot Fix 1 on Window XP laptop. I has worked fine for the past year but started to cause me grief with Act.Outlook.Service chewing up all my resources.

I looked at other postings which discuss deleting/modifying .msg & .xml files in the HistoryQueue folder. However I cannot locate this folder or files on my computer and even did a file search and they dont exist. Am I missing something.

Your help is much appreciated.

Bert

Message Edited by bplourde on 03-31-2010 01:11 PM

[rbrust]

Bert - 

On most systems, these folders are hidden, and are not viewable unless you change the Folder settings in Windows Explorer.  Try some different options under Tools>Folder Options in any explorer window and see if that helps...