03-31-2010 12:50 PM - edited 03-31-2010 01:11 PM
I have ACT! by Sage Premium 2010 Version 188.8.131.52, Hot Fix 1 on Window XP laptop. I has worked fine for the past year but started to cause me grief with Act.Outlook.Service chewing up all my resources.
I looked at other postings which discuss deleting/modifying .msg & .xml files in the HistoryQueue folder. However I cannot locate this folder or files on my computer and even did a file search and they dont exist. Am I missing something.
Your help is much appreciated.
04-07-2010 01:49 PM
On most systems, these folders are hidden, and are not viewable unless you change the Folder settings in Windows Explorer. Try some different options under Tools>Folder Options in any explorer window and see if that helps...