12-20-2018 08:39 AM
I have Act running on a 2008R2 server. I connect locally via a Windows 7 Pro machine and have the Outlook Integration installed on that machine. It seems to be working nominally with Outlook 365.
I also have a Win 10 Laptop that I use when out of the office (which is a lot of the time). I log into Act via a web browser for this. Again with nominal results. I do not have Outlook Integration installed on the laptop.
My question is this: if I install Outlook Integration on the laptop, will Act begin duplicating emails (one entry from desktop and another from the laptop) from Outlook into the Act History??? If so, I certainly don't want to install Integration on both machines.
Act 21 Premium.
12-21-2018 11:07 AM