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Act! has stopped working - CLR20r3 - Act!.exe - 16.1.207.0

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Nickel Super Contributor
Posts: 346
Country: USA
Accepted Solution

Act! has stopped working - CLR20r3 - Act!.exe - 16.1.207.0

Hello, I am having a problem with Act! V16.1 Premium on a computer with Windows 7 , It is  newly installed, but get the error message

 

Act! has stopped working - CLR20r3 - Act!.exe - 16.1.207.0

 

Screen Shot 2016-08-22 at 6.02.44 PM.png

 

Screen Shot 2016-08-22 at 6.03.15 PM.png

 

 

I uninstalled the next update and restart the computer

 

 

Screen Shot 2016-08-22 at 5.33.17 PM.png

 

Install Act! again

 

Screen Shot 2016-08-22 at 5.45.26 PM.png

 

 

 

Screen Shot 2016-08-22 at 6.03.54 PM.pngScreen Shot 2016-08-22 at 6.04.30 PM.pngScreen Shot 2016-08-22 at 6.04.42 PM.pngScreen Shot 2016-08-22 at 6.04.50 PM.png

 

 

What could be the problem?

 

 

 

Juan Carlos Otero
juancarlostero@icloud.com

Accepted Solutions
Solution
Accepted by topic author juancarlosoterogarcia
‎08-23-2016 09:00 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! has stopped working - CLR20r3 - Act!.exe - 16.1.207.0

Hi Juan Carlos,

I would suggest updating v16.1 to v16.3. You can find the SP3 update in our download centre: http://www.act.com/resources/downloads/act-premium-v16

If this does not solve the issue, I would suggest a complete uninstall of Act and reinstall.

View solution in original post


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Solution
Accepted by topic author juancarlosoterogarcia
‎08-23-2016 09:00 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! has stopped working - CLR20r3 - Act!.exe - 16.1.207.0

Hi Juan Carlos,

I would suggest updating v16.1 to v16.3. You can find the SP3 update in our download centre: http://www.act.com/resources/downloads/act-premium-v16

If this does not solve the issue, I would suggest a complete uninstall of Act and reinstall.
Nickel Super Contributor
Posts: 346
Country: USA

Re: Act! has stopped working - CLR20r3 - Act!.exe - 16.1.207.0

 

  Thank you, you are the best.

Juan Carlos Otero
juancarlostero@icloud.com