07-05-2014 02:37 AM
I have a new User using our Act system (call them Bob_New
I have not made the the record manager of any records.
I have given them access to 400 Contact records. (via limited access)
They are a standard user.
Using the full WIndows version of Act - logging in as user Bob_News , then everything is fine:
There are 400 contact records that can be seen
No Opportunities display - which is fine.
When I login as Bob_New via Act Web, I can see every Opportunity that has ever existed in Act (across 10,000 contact records)
This looks to be some form of 'bug' or design oversite.
If any person can offer a comment over the weekend, it would be much appreciated - This seems to be a big 'hole'
07-18-2014 11:22 AM
My understanding of this "feature" of ACT is that you can see the opportunity name but not open the opportunity. Same for companies and I believe groups. you can see the ones you don't have access to, but can open them and see the details.
Again, they have classified this as a feature, not a bug. If I understand what you are seeing, the program is working as designed.
I do agree, it should be changed.