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Act deleted 100 of my clients

New Member
Posts: 1
Country: USA

Act deleted 100 of my clients

Over 100 of my clients were deleted on accident.  I have been backing up the entire ACT folder including 3 different databases to an external drive via a file copy program.  I am now trying to open the backed up version of the database where the files where copied so I can either import or copy or hand write all my clients back into my database but I am having no luck.  Any ideas.  

Copper Elite Contributor
Posts: 336
Country: USA

Re: Act deleted 100 of my clients

The database files needed are those with the extensions .ADF and .ALF - and the the database file folder that has all your attachments, templates, etc.  Many times with a straight file copy the .ADF and .ALF files cannot be copied because SQL has it locked.  Have you ever done a backup within ACT! or using ACT! Scheduler so it creates a zip file you can do a restore as?

 

 

THe .PAD file is just a pointer file that is created when you open the .ADF file.

 

Hopes this makes sense.

 

Kris Lock

ACC/IT Manager

Technology Transfer Services

www.techtransfer.com

 

Kris Lock
Inside Sales Manager/ACT! Certified Consultant
Technology Transfer Services
www.techtransfer.com
www.myodesie.com