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Act! crashes when trying to create an attachment

New Member
Posts: 11
Country: USA

Act! crashes when trying to create an attachment

We are using ACT! Premium v. 17.0.151.0 on Windows 7 system. Previously, when we created an activity and clicked the attach in the Details we could navigate out and upload a document. Today, ACT! stops working. The message is: "ACT! has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

 

Does any one know what is going on with this or how to fix it?

 

Thanks!

Andrea Shell
Copper Contributor
Posts: 144
Country: USA

Re: Act! crashes when trying to create an attachment

Andrea:

 

This might be the culprit even if you have v17.  I try to stay below .NET 4.6 for my clients.

 

http://www.mondocrm.com/net-and-act-v16-attachments/

 

 

Bronze Elite Contributor
Posts: 1,426
Country: United_Kingdom

Re: Act! crashes when trying to create an attachment

 

Please use the download centre to upgrade to V17 SP2 Hotfix2

 

http://www.act.com/resources/downloads/act-premium-v17