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Act broken (yet) again!

Copper Contributor
Posts: 202
Country: USA

Act broken (yet) again!

While using Act, everything is fine, then suddenly while trying to use the dialer (which works perfectly until then), I get an Object reference not set to an instance of object error with the "bing" two times. The dialer interface opens with greyed out buttons.

I have to reboot the computer to get the dialer working again. It works for some unspecified period of time and then happens again.

 

What is wrong with Act this time?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act broken (yet) again!

The Act! dialer is actually just an interface to the Windows Dialer built into your operating system.  The next time this situation occurs you can do further troubleshooting with the Windows Dialer to determine if it or your modem has stopped responding.  For troubleshooting steps, visit this link:

Troubleshoot Act! dialer

 

Greg Martin
Sage