11-16-2020 02:51 PM
We are using Act! Version 18.104.22.168, Update 4 Desktop. This problem is intermittent. Sometimes when we attach an incoming email, it attaches with the current date and time rather than the date and time of the email. When this happens we have to change the date & time of the email to keep them in proper chronological order.
11-17-2020 04:35 AM
I have seen this reported before and as far as I am aware there is not yet a fix. The wired part is it a random event so not easy to fault find. I keep getting reports of a new patch with a number of fixes that is due but no details or a release date.
11-24-2020 05:49 AM
The bugs for the email/calendar integration seem to get worse with each build of ACT. At the moment we are trialling a third party app (Act4Outlook) to replace the integral functions as its just too unreliable.
11-24-2020 06:33 AM
Wise move - Act4Outlook is an outstanding addition to Act + Outlook. It is one of those programs that just work.
11-24-2020 06:34 AM
It still frustrating that you have to reinstall ACT anytime office gets an update because the integration breaks.