Act V21 - email auto attach exclusion option?

[aspensys]

We are running ACT! Premium Version 21.0.295.0, Update 4 - shared database.  My OS is Windows 7, using Outlook 2016

We are using email auto attach (email subject only).  Is there a way to EXCLUDE a specific domain from this feature?  I would like to exclude emails from those within my own company.  We all use the same domain.

Thank you.

[bobk250 · Accepted solution]

In Preferences - Admin there is a setting to eliminate saving e-mails between Act users. Most ACCs recommend it as it prevents clutter, potential sensitive info being exposed and gossip

[ch1p]

You can exclude all ACT users but not a domain. If it is not a lot of people consider making them ACT browse users (Does not require a licence) so they will be excluded.

[bobk250 · Accepted solution]

In Preferences - Admin there is a setting to eliminate saving e-mails between Act users. Most ACCs recommend it as it prevents clutter, potential sensitive info being exposed and gossip

[aspensys]

Thank you Bob.  I think this will resolve my problem.