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Act V21 - email auto attach exclusion option?

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Copper Contributor
Posts: 8
Country: USA
Accepted Solution

Act V21 - email auto attach exclusion option?

We are running ACT! Premium Version 21.0.295.0, Update 4 - shared database.  My OS is Windows 7, using Outlook 2016

 

We are using email auto attach (email subject only).  Is there a way to EXCLUDE a specific domain from this feature?  I would like to exclude emails from those within my own company.  We all use the same domain.

 

Thank you.


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Solution
Accepted by topic author aspensys
2 weeks ago
Copper Elite Contributor
Posts: 194
Country: USA

Re: Act V21 - email auto attach exclusion option?

In Preferences - Admin there is a setting to eliminate saving e-mails between Act users. Most ACCs recommend it as it prevents clutter, potential sensitive info being exposed and gossip

Bob Kennedy
ACC
Kenbar Solutions CT,CA & FL

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Bronze Elite Contributor
Posts: 1,606
Country: United_Kingdom

Re: Act V21 - email auto attach exclusion option?

You can exclude all ACT users but not a domain. If it is not a lot of people consider making them ACT browse users (Does not require a licence) so they will be excluded.

Solution
Accepted by topic author aspensys
2 weeks ago
Copper Elite Contributor
Posts: 194
Country: USA

Re: Act V21 - email auto attach exclusion option?

In Preferences - Admin there is a setting to eliminate saving e-mails between Act users. Most ACCs recommend it as it prevents clutter, potential sensitive info being exposed and gossip

Bob Kennedy
ACC
Kenbar Solutions CT,CA & FL
Copper Contributor
Posts: 8
Country: USA

Re: Act V21 - email auto attach exclusion option?

Thank you Bob.  I think this will resolve my problem.