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Act! V17 Quote problem with some users

Nickel Super Contributor
Posts: 341
Country: USA

Act! V17 Quote problem with some users

in my office we have 26 users with Windows 7 and Office 2007 32Bit - Without any problem

 

The Act! version on the Server and Users is 17.0.151.0 - SQL Server 2008 Express R2 SP3

 

A few weeks ago we changed 10 computers with new Windows 8.1 and office 2013 32Bit

 

But these new computers, when I create a quote from a business opportunity, it opens as it is in the picture below...

 

Thanks for any help or suggestions

 

error quote.jpg

Juan Carlos Otero
juancarlostero@icloud.com