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Act.UI.Email.EmailConnectorInitializeExecption: Error - The E-mail program is not available. --->

New Member
Posts: 3
Country: Argentina

Act.UI.Email.EmailConnectorInitializeExecption: Error - The E-mail program is not available. --->

Hello. First of all, sorry because of my english ----> This is not good enough!!!...

I have installed ACT! Premium 10.0.1.199 version on Windows XP operating system.

The problem appears when I try to send an e-mail:  A messaje is shown:

 

"Act.UI.Email.EmailConnectorInitializeExecption: Error - The E-mail program is not available. --->

System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID...."

 

What can I do?

 

Many thanks.

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act.UI.Email.EmailConnectorInitializeExecption: Error - The E-mail program is not available. --->

Hello GabyAle,

Welcome to the Sage ACT! Online Community!

 

Please see the following article for steps to resolve this issue: KB Article 20567

Greg Martin
Sage
New Member
Posts: 3
Country: Argentina

Re: Act.UI.Email.EmailConnectorInitializeExecption: Error - The E-mail program is not available. --->

Good!.  Now I can see my outlook inbox and recently sent items by my Microsoft Outlook, but can´t send new e-mails by ACT.  They stay in the outbox.

 

What could be the problem?

 

Thanks.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act.UI.Email.EmailConnectorInitializeExecption: Error - The E-mail program is not available. --->

Take a look at this article, it has steps for resolving this issue: KB Article 14160

Greg Martin
Sage