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Act Sync.

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Copper Contributor
Posts: 36
Country: UK

Act Sync.

[ Edited ]

Hello.......could anyone shed any light on why my remote database moves all the timeless activity dates back by one day?

 

I am running 13.1.111.0 Hot Fix 6 on the server(Act for Web) and the remote(act premium) database.

 

Both machines time and dates are the same and the 1st day of the week is set to Monday.

 

Act for Web is OK but it does slow down our remote users so I am trying to set up a remote database which works fine albeit in a very Sage way.

 

Many thanks.

 

Seb.

 

[Edit: language]

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act Sync.

Did you check to see if AM/PM is the same on both computers?

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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Copper Contributor
Posts: 36
Country: UK

Re: Act Sync.

thanks for the reply and yes.

 

its just the timeless activities that go back by one day not all of them.

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Platinum Elite Contributor
Posts: 14,825
Country: Australia

Re: Act Sync.

Are you sync'ing to Outlook or Google?

Also, check the regional and time zone settings on the server and clients to make sure they match ... yes, if out, it will effect Timeless because the date is stored as date/time and a in incorrect TZ can move it a day
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Copper Contributor
Posts: 36
Country: UK

Re: Act Sync.

Many thanks for your reply............I am just syncing Act ...

 

Did I mention that we are in the UK on the remote server is in China?.....

 

I did check the time zones though and they are on our time.....

 

Maybe I need to check again if this is the only reason.....

 

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Platinum Elite Contributor
Posts: 14,825
Country: Australia

Re: Act Sync.

I'd put the China server in the China TZ ...unless the time is set as GMT also