05-13-2009 04:38 PM
We are currently running ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.1.199 on a Citrix environment on a 2003 server.
users are trying to run the Act! Scheduler(tools~>ACT! Scheduler) but it is Grayed out I believe this is a Permisions problem since if i log in as an administrator I can select the option. But i dont want to supply administration rights to the users as this is a Citrix server with other applications on it.
Does anybody know what the users will need access to for this to work.(Dont Just say Admin rights)
05-13-2009 10:52 PM
I'm working with someone else on this as well - it's not 100% solved yet, but here's the latest: Go to the Services application, and check to see if the ACT! Scheduler service is started, and/or if it's set to start Automatically. Normally, it starts with a Local System account, maybe you need to specify the account that the ACT! Scheduler service starts with/under.
Hope this helps...
05-13-2009 11:09 PM