We are currently running ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.1.199 on a Citrix environment on a 2003 server.
users are trying to run the Act! Scheduler(tools~>ACT! Scheduler) but it is Grayed out I believe this is a Permisions problem since if i log in as an administrator I can select the option. But i dont want to supply administration rights to the users as this is a Citrix server with other applications on it.
Does anybody know what the users will need access to for this to work.(Dont Just say Admin rights)
I'm working with someone else on this as well - it's not 100% solved yet, but here's the latest: Go to the Services application, and check to see if the ACT! Scheduler service is started, and/or if it's set to start Automatically. Normally, it starts with a Local System account, maybe you need to specify the account that the ACT! Scheduler service starts with/under.
Hope this helps...
Richard Brust ACT! Certified Consultant richard@rbrDataSolutions.com
Thanks for your reply. The service is started and it is set to Automatic, I have tried changing the account on the service to a domain admin account it still doesnt work. I believe there may be a registry key, file, folder or computer component which the users need access to but I cannot find what it is.
