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Act Pro Version 17.2.217.0 hotfix 2 freezing

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Copper Super Contributor
Posts: 44
Country: USA
Accepted Solution

Act Pro Version 17.2.217.0 hotfix 2 freezing

We have a triple monitor PC with Act using a shared database with the server.  It is Windows 7 64 bit machine.  This week for the first time she is freezing in act every time we try to add to groups.  Popup window is not working and we need to end task.  I read thru the community boards and it is not related to triple monitor, main display or her user id.  No one else is having this issue on the network.   She is not losing internet connection either.   Any ideas?


Accepted Solutions
Solution
Accepted by Gary W (Administrator)
‎03-18-2016 05:22 AM
Copper Super Contributor
Posts: 44
Country: USA

Re: Act Pro Version 17.2.217.0 hotfix 2 freezing

Found the answer it was the pop up group window being off the monitor.

View solution in original post


All Replies
Solution
Accepted by Gary W (Administrator)
‎03-18-2016 05:22 AM
Copper Super Contributor
Posts: 44
Country: USA

Re: Act Pro Version 17.2.217.0 hotfix 2 freezing

Found the answer it was the pop up group window being off the monitor.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act Pro Version 17.2.217.0 hotfix 2 freezing

Thanks for letting us know how you solved this Shari!