09-28-2017 09:40 PM
I have been running Act 2013 Pro ver 15.1 for a couple of years and always backup my database. I had a problem with my system and had to rebuild Windows 10 Pro and all applications and restore all my files which was fine. The problem is that I reinstalled the Act 2013 Pro with no problem and then went to restore my database and got an error which is " can not restore because not compatible with version of Act. Will only restore on newer version of Act". The database was backrd up from the same version of Act that I just reinstalled. I need my database ASAP and need help fixing this major problem.
09-29-2017 02:35 AM
Pls check the Hotfix "level" of your fresh 15.1 installation. I don't have accurate info about a probable Schema update which might be included in one of the hotfixes for 15.1. Acc. to my knowledge the latest cumulative hotfix for 15.1 is named Hotfix 4 and includes the previous ones 1-3.
One of the hotfixes might include a Schema update, which will then result in an error when trying to open a database which was elevated to a higher Schema during the usage process before your system crash, as your system might have had a hotfix installed that you don't remember.
09-29-2017 03:12 AM
09-29-2017 01:10 PM
I installed the hotfix and the update but still have the same error :this database has been updated to work with a more current version of Act" . This all started after rebuilding my system software from Windows up. It's the same version of Act that the database is from.
09-29-2017 02:44 PM