03-24-2016 05:24 AM
Hello,
I have installed to the latested version of v16.
Now if i open from a word template, i cant save the file as a docx.
I use word 2013
I can only save it as a doc file......
Weird.
I have searched the net, but no luck.
Greetings,
Albert
03-24-2016 09:37 AM
I've seen that caused by Word having the ACT! macros disabled. Check in Word I believe the path is File | Options.
06-20-2016 04:51 AM
Did you manage to resolve this? I had not come across this myself previously, but having updated ACT (v18) with various updates we now have the same issue!!
06-21-2016 03:02 AM - edited 06-21-2016 03:03 AM
Hi Alison,
Have you tried Roy's suggestion above?
Check the following Knowledgebase article, under the section titled "The Act! add-in is being blocked by Outlook Macro Security": http://kb.act.com/app/answers/detail/a_id/23022/