11-28-2016 01:49 PM
Hi, I'm a long time (10+ years) user of Act Premium, including the web version, and mostly I know what I'm doing (I think!), but installing the SP2 update pack to our v18 has broken the web functionality and I can't figure out what is wrong.
The Web administration tool reports the error that is in the knowledgebase for Windows 10 as: -
Error message: 'Unable to test your web server due to the following error: client found response content type of text/html but expected text/xml'
The only difference is we are running Windows Server 2008 which is fully upto date.
The suggested fix (Answer ID 38227) doesn't make any difference, and the log files suggest a permissions error in being unable to load the web.config. file or the applicationhost.config file. However our impersonation user has full administrator rights, and I can't see where the issue is. Copy of the log file is attached.
Incidentally I have tried installing a backup copy of my IIs settings, and also recreating the apfw web site in IIS. Again no joy.
Any help much appreciated.
11-29-2016 12:47 AM
You could try uninstalling the ACT for WEB installation and then doing a fresh install of 18.2 as a single installation as it might get the permissions correct doing this way.
12-11-2016 08:57 AM
Hi, thanks for the feedback.
Ok, I have been brave and uninstalled, and reinstalled 18.2 update 4.
No further forward. The Web Admin simply will not recognize/verify my asp.net settings!
I have tried ALL of the knowledgebase articles and none makes any difference.
Have to say my patience is at an end.. what else can I do?
Whish I had not done the xxxxxx update!!!!
12-12-2016 06:05 AM
If the steps in both KB 38227 and 30280 have been followed exactly, and the issue persists, then I would suggest creating a new Impersonation user and then creating a custom website in IIS for APFW and set this up manually as per the instructions in KB 14868
Are you hosting APFW on a secure (HTTPS) website?
12-12-2016 01:00 PM
12-12-2016 01:02 PM
12-15-2016 04:03 AM
Hi Sheridan, I'm not sure if you've seen this article but you might want to take a look:
The utility attached allows you to create a new website to test, as well as a new Windows administrator. You can also create an empty website to test if you are having problems with IIS before it even gets to Act!.
12-16-2016 10:59 AM
01-03-2017 03:16 AM
I've read over your recent post in this thread. Am I correct in assuming you have now resolved the issue with the error you describe in this thread?