03-10-2009 08:34 AM
Not sure how to refer to my problem. We have Act installed on our network; with multiple users; with extensive screen lay-out modifcations.
The Problem: When you are moving between contacts OFTEN the data that you see in the populated fields will not actually be the contact's information, but that from another contact. If you correct the information, it then corrects the information from the erroneous contact (not the one you are in at the time). We use to be able to leave the current contact and then return and the data would then be correctly associated, however it has increasingly not worked and it is of concern as it it very difficult to determine which contact record you have suddenly erroneously modified and in turn the current contact was unaffected. Any idea on this?
03-10-2009 09:26 AM
03-10-2009 10:33 AM
Thanks Roy for the feedback.
Not sure I follow unless you are speaking of hardware acceration for video on my pc verse ACT. Is this correct and is that a windows function found in control panel?
03-10-2009 10:48 AM