Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act! Premium for Web v20 Word Addin

Copper Contributor
Posts: 62
Country: United_Kingdom

Act! Premium for Web v20 Word Addin

Hi

 

Using Act! Premium for Web v20.

Downloaded and installed the MailMerge program.

Go to Write a Document form template and the Act! Addin menu option is missing from Word.

The Act! Premium for Web Office Addin is active in Word.

Have uninstalled and re-installed. No joy. Hence cannot see the Record History, Attach to Act!, or any of the other integration options.

Any ideas?

 

Glenn Lye
glye@crmdata.co.uk
07827 643672
Administrator
Posts: 1,371
Country: United_Kingdom

Re: Act! Premium for Web v20 Word Addin

Try running an Office repair from Programs and Features, right click your Office installation and choose "Change/Modify" then run a "quick repair".
Copper Contributor
Posts: 62
Country: United_Kingdom

Re: Act! Premium for Web v20 Word Addin

Hi Jon

 

I spoke with Tech Support at length and apparently this is a defect that will be addressed in a hotfix or update.

Glenn Lye
glye@crmdata.co.uk
07827 643672