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Act! Premium for Web v18 on Win 2012 Essential Server (Error)

Copper Elite Contributor
Posts: 118
Country: United_Kingdom

Act! Premium for Web v18 on Win 2012 Essential Server (Error)

I'm hoping someone may be able to help me troubleshoot an APFW issue:

 

APFW v18

Windows 2012 Essentials Server.

 

• Default Website loads OK in a browser (localhost and external IP)
• Act! application/database installed OK
• APFW Virtual Directory created correctly (it seems).
• Created the ASP.net impersonation User (APFW)
• Worked through the ‘Web Admin’ tab successfully (associated database with VD)

• Restarted IIS

 

Calling <URL>/APFW produces this error:

 

  • Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

    Parser Error Message: Could not load file or assembly 'System.Web.Helpers, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
    Source Error:

    An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

    Source File: C:\Program Files (x86)\ACT\Act for Web\APFW\web.config Line: 146
    Assembly Load Trace: The following information can be helpful to determine why the assembly 'System.Web.Helpers, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' could not be loaded.

 

I've attached the corresponding entry from the server Event Log.

 

Any ideas gratefully received.

 

Will


Will Ingleby
ACT! Certified Product Specialist

Solutions for Accounting & CRM (UK)

Nickel Super Contributor
Posts: 346
Country: USA

Re: Act! Premium for Web v18 on Win 2012 Essential Server (Error)

Question: Did you changed the password for the actimpersonator user?

Juan Carlos Otero
juancarlostero@icloud.com
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Act! Premium for Web v18 on Win 2012 Essential Server (Error)

Is this installed on a local system or is it on a hosting provider?  Has it ever worked?

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Copper Elite Contributor
Posts: 118
Country: United_Kingdom

Re: Act! Premium for Web v18 on Win 2012 Essential Server (Error)

Hello Stan - hope all is well. Thanks for the comment.

It's a new install on a fairly new server on a local network.

Will Ingleby
ACT! Certified Product Specialist

Solutions for Accounting & CRM (UK)

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Act! Premium for Web v18 on Win 2012 Essential Server (Error)

I'm not sure why you are getting that error message but installing MVC 3 will probably fix it.  You can download the installer from the following link.  I was trying to figure out why it was broken.

 

http://go.microsoft.com/fwlink/?LinkID=215693

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Act! Premium for Web v18 on Win 2012 Essential Server (Error)

What I should have said was I don't know why the files are missing but installing MVC 3 should install them.


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!