Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act Premium Moble v16 permissions issues

New Member
Posts: 17
Country: USA

Act Premium Moble v16 permissions issues

We just upgraded to ACT Premium v16 from ACT Premium 2013 on Friday and users are experiencing issues with editing a contact on the mobile website.  They get the error message stating "The user does not have permission to perform the action".  I noticed the issue is mainly with standard users, but these same users were previously able to edit information on the mobile app before the upgrade.  I haven't found anything that states "Standard" users will only be given read-only permissions on the mobile site, so I was curious if anyone has also experienced this issue.  I am reluctant to upgrade them to Managers as some of them should not have the ability to delete information. 

 

Any help would be greatly appreciated.