11-15-2017 10:39 AM - edited 11-15-2017 10:54 AM
Act! Premium Mobile, v20 u4, WS 2008 R2, On 2 of my hosted databases & Demo dB No Activities (or Nav Icons) appear in the calendar in APMobile (iOS 11.3), they do appear in AFW and on Desktop version. Anyone else seeing this?
03-26-2018 11:35 AM
Hi, we have exactly the same, on v20.0 and now when upgrading to v20.1.... on Multiple database. no calendar items in the mobile version. in the task list we do see them. This really is a big issue
03-27-2018 02:38 AM
04-02-2018 08:25 PM
Bumped, I'll add that we are experiencing this as well, in both the production database & the ACT2018Demo database. I am willing to be contacted if you'd like further testing.
Windows Server 2012 R2 Standard
Act Premium 20.1 Update 3
04-10-2018 05:56 AM
Hi, is there any timetable for release on this update that you can provide me? I inadvertently derailed a customer's operation last week by upgrading them to v20.1 and not being aware of this major defect. They relied heavily on APFW mobile for their technicians in the field and have been bleeding money as a result... I am hearing about it daily.
I was hoping a 'high priority defect' would mean a resolution within days but considering that Dave posted this issue back in November, I am losing hope. I know you cannot commit to a firm date, but please let me know if you think we are still 1+ weeks away from a fix.
At some point I need to consider cutting my losses and rollback a server + 5 remote databases to v19.1. That's a real headache, and an all-day affair, but they're willing to do it rather than wait another 1-2 weeks without mobile. Thank you.
04-10-2018 07:29 AM
04-10-2018 02:28 PM
Resolution: Uninstall v20.1 on server and load a copy of v20.0 Web.
Despite the database schema being 20.1, it appears to load and function normally at first glance. APFW mobile activities are loading again. Sync from the 20.1 RDBs still is working. Unknown if there are other defects at the moment, but preliminarily it is fixed.
I advise against updating to 20.1 until this defect is closed.