06-24-2014 12:37 PM
I have a few questions for Act Premium users. I currently am set up on Act pro 2012 v14 and my primary concern is enabling mobile device access for my users. First of all is the whole database launched onto the web via html or is there still a standalone program that supports the cloud? Second should I at all be worried about a loss/ corruption of data between my current database and the potential upgrade? Next say I am using a Iphone to acess the web based mobile part of Act when I look up a client and see their phone number can I seamlessly place a phone call with one click? And will it automatically create a history of the phone call? Will the same thing go for an email or text? Finally does anyone know an approximate cost of upgrading from v14 to v16 premium?
I am currently weighing my options on what is the most efficient and fluid poa in terms of getting mobile acess. I have been trialing Handheld contact and anyone with relevant information comparing the two options and even making reccomendations would be greatly appreciated.
06-24-2014 10:07 PM
you have several options on this,
upgrading from act14 to 16 should not cause any loose of data, but you can download a trial of act16 and make a test migration, (you need a virtual pc, or a pc that is normaly not using act, as a downgrade is not possible)