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Act Premium Contact Link Only Works on Demo Database

Copper Contributor
Posts: 318
Country: Canada

Act Premium Contact Link Only Works on Demo Database

Running into a strange problem where the new Web API that adds functionality in Outlook only works when using the Demo Database and not my own database. As soon as I try to connect to my database, it doesn't work.

 

Any ideas/suggestions?

 

Thanks

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act Premium Contact Link Only Works on Demo Database

Where are you having the issue? Is it not connecting?

Is your database on the same machine?
Employee
Posts: 102
Country: United_Kingdom

Re: Act Premium Contact Link Only Works on Demo Database

Can you access your own database through a web browser without error?

 

If you test the API do you get a bearer token? i.e. at http://localhost/act.Web.API/help or http://localhost/Act.Web.API/swagger/index.html# depending on your version