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Act! Premium (2020?) has stopped integrating with Outlook

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Copper Super Contributor
Posts: 116
Country: United States

Act! Premium (2020?) has stopped integrating with Outlook

I'm getting NO integration between Act and Outlook 365.

 

I checked the history tool and go the following in the Description column:

 

Internet failed: ClxErr: Unable to connect with server.

Status code: 404

Internet error: 0

 

 

Act! Premium (Web) Version: 21.0.295.0, Update 2

 

I am accessing from computer to server in the office.  Not accessing via web.

 

When this was installed, it ran fine.  emails were attaching to contacts as expected.

 

This evidently happened quite about a month ago, I am just now discovering it...

 

Should I reinstall Outlook Integration???

 

Thanks!

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Nickel Super Contributor
Posts: 903
Country: USA

Re: Act! Premium (2020?) has stopped integrating with Outlook

I'm having this same issue. Did you get this resolved? If so, how?

 

Thanks,

Shannon

 

Shannon Hawthorne
essentials software
Atlanta, GA