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Act Premium 2013 crashes when I open email attachment in history

New Member
Posts: 2
Country: United_Kingdom

Act Premium 2013 crashes when I open email attachment in history

I recently bought a new computer which is Windows 8 and using Sage 2013 having previously been 2009. I save all my emails in the ACT program in the history but when I try to open attachment or saved emails in history I get the error "Object reference not set to an instance of an object" and then "The application has encountered an error and has been shut down. Would you like to report the error?" 

 

I restored the oLd database and connected the MS outlook program to the email system and it is saving and storing emails no problem but it crashes on emails from before thE transfer and recently saved.

 

 

I deleted the preference files, but that made no difference. 

 

Please advise?

 

Thanks

 

New Member
Posts: 2
Country: United_Kingdom

Re: Act Premium 2013 crashes when I open email attachment in history

Hi All,

 

Still hope for some help with this! Any thoughts?

 

Thanks!