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Act Premium 2012 SP1- Not responding - prior to initial registration screen?

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Act Premium 2012 SP1- Not responding - prior to initial registration screen?

[ Edited ]

Greetings,

I cloned a Win7 x64 system.

After doing so I uninstalled Act 2012 premium, SQL; and used the Act cleanup tool.

Then installed from the Act Media.

If I stop the protexis license service then open database screen appears - but is then closed due to the license service been unavailable. 

I have started the system with many, if not all, the non essential items disabled.

With the Protexis service enabled - I do get some Protexis errors in the windows application log when trying to launch Act.

Any help would be greatly appreciated.

 

Thank you,

 Not responing

Open Database-licensing service disabled

New Member
Posts: 2
Country:

Re: Act Premium 2012 SP1- Not responding - prior to initial registration screen?

[ Edited ]

Missed the last step in reinstalling Protexis. Renaming the psikey_2.dll to psikey_3.dll. Now all is well.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act Premium 2012 SP1- Not responding - prior to initial registration screen?

Hello Wad4ipod,
Welcome to the Sage ACT! Online Community!

Glad to see you were able to resolve the issue. And Thank You for posting the update.
Greg Martin
Sage