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Act Premium 11 Word Mail Merge issue..........

Copper Contributor
Posts: 6
Country: United States

Act Premium 11 Word Mail Merge issue..........

Hello all;

 

I had a question about using Act! with Microsoft Word mail merges. To start off, my users can successfully mail merge using Word and have no issue currently.

 

Where my trouble begins is that our company has been completing a project with the goal of tightening permissions for users. The users who perform the Act/Word mail merges are local administrators but we would like to remove those rights since this also allows them to install software which is what we are trying to stop. The problem is that the mail merge function no longer works when we remove these rights. My question to the community is if anyone has successfully setup mail merging without local administrator rights and what needs to be done to accomplish this. Thanks to all who can help.

 

Chris

Nickel Contributor
Posts: 173
Country: Australia

Re: Act Premium 11 Word Mail Merge issue..........

This works fine, but you cannot have redirected folders and your users need to have full control of the xxx-Database files folder.

You will also need to ensure they have full control of the Program Files\ACT folder if you are using plugins
Travis Rosevear ACC for
Act Today Australia and New Zealand
Copper Contributor
Posts: 6
Country: United States

Re: Act Premium 11 Word Mail Merge issue..........

Thanks for the input, I will try this and post the results in a few days.