Act! Prem Cloud - Session expired. The current user has been logged off [ Edited ]

[juancarlosoterogarc…]

Act! Premium CLOUD - the problem is not in the web browser

“Session expired. The current user has been logged off. To begin a new session type your username and password and then click Log on.”

Best regards,

JUAN CARLOS OTERO

juan.otero@praxisol.com

[Gary W · Accepted solution]

Hi Juan,

This kind of enquiry would be better suited for a phone call to our support team on 866 873 2006 or though a Web Ticket - http://www.act.com/resources/contact
Please contact us by either of the methods above, and provide us with the database URL so that we can open a support ticket on the correct account, and provide you with updates directly.

[Gary W · Accepted solution]

Hi Juan,

This kind of enquiry would be better suited for a phone call to our support team on 866 873 2006 or though a Web Ticket - http://www.act.com/resources/contact
Please contact us by either of the methods above, and provide us with the database URL so that we can open a support ticket on the correct account, and provide you with updates directly.

[juancarlosoterogarc…]

Thank you.