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Act Not opening

New Member
Posts: 1
Country: United_Kingdom

Act Not opening

Same issue as i have seen before.

 

Have tried it as Administrator

Have tried it in compatibility mode.

Normally launches from Desktop icon, have also tried from application

 

Act was working fine, user is remote. had access 2 weeks ago, then none last week, now none this week. no errors, no Event entries, nothing, just no response from Act. 

 

User is remote and syncs over VPN to central DB

 

Help!

 

Thanks in Advance

Bronze Super Contributor
Posts: 1,560
Country: United_Kingdom

Re: Act Not opening

Hi Colin,

If you are using AVG there is a problem after an AVG update. Try temporarily disabling AVG and see if Act! starts ok then restart AVG.

HTH

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org